FAQS
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to safter-sale@waweis.com
Theme Questions
Yes, sample is free, but you should bear shipping freight by yourself
Normally 1-2 days, but if no the sample you need in stock, then it takes arround 3-5 working days to prepare sample.
TUV MARK, EMC, LVD for power adapter & LED Driver; CE, UKCA & RoHS for power supply.
5-10 days (Quantity under 1k)
Normally, T/T: 30% advance before production, 70% balance before delivery;
For small amount, Western Union/Paypal/Moneygram are acceptable; For order with large amount, Irrevocable L/C is acceptable. Or negotiable with sales representative.
Normally, our MOQ is 100pcs/model, but if we have the model you need in stock, then no MOQ, please.
Plastic bag + Expandable Polystyrene + Carton + Export Wooden case.
Yes. Any your idea on our products,we can help you to design and put it into production
12 months after shippment
Free samples for clients to test.
We are power adapter factory with ten year experience. We owned an experienced R&D engineer team, products cover 5w to 180w with CCC,CE,UKCA, RoHS,FCC,EMC,DOE VI Certification.
All of our products have 100% burn-in test for 3-4 hours.
Yes. Each product is 200% tested and inspected before package, then we have OQC to make sampling inspecttion to ensure good quality products. Our current quality level for linear adapters is below 100PPM.
Generally 3-5 days for samples making. The leading time of mass production will depend on the quantity.
We get three QC processes:1.For raw materials;2.During the half of production; 3.Final QC test one by one after aging 12hours.
First, take pictures or videos as proof and send to us.We will replace new ones for free.
Yes,we can do OEM & ODM,logo on the light or package both are available.
Please inform us your detailed market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.
For small order,express will be the best.And for bulk order,sea ship way is best but take much time.For urgent orders,we suggest via air to airport.
100% product quality protection
100% product on time shipment protection
100% payment protection for your covered amount
Yes, our factory locates at Longgang district , Shenzhen. Warmly welcome your visiting. Please kindly tell me your schedule before you come here, we will prepare to pick you up.
All our products have 12-24 months warranty.
Yes. Free samples are available,but the shipping cost should be on the buy's side.
Yes, we provide all brand original and OEM adapter/charger to meet different requirements from different buyers.
The product delivery date is about 7-15 days after receipt of payment according to your order quantity.
Sure. We have a professional development team to design new items. And we’ve made OEM and ODM items for many customers. You can tell me your idea or provide us the drawing draft. We will develop for you. As to the sample time is about 7~15 days. The sample fee is charged according to the material and size of the product and it will be refunded after ordering with us.
Accepted Delivery Terms: FOB,CFR,CIF,EXW,DDP；
Accepted Payment Currency:USD,CNY;GBP;EUR
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card, PayPal, Western Union, Cash;
Language Spoken:English,Chinese
Yes, we welcome sample order to test and check quality.
Yes. Please inform us formally before our production and confirm the design firstly.
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.3%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation